A Queue Management System for all Industries

Look no further. Our QMS works for everyone.

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Book Your Queue From Anywhere at Anytime

You can now book your queue right from the comform of your home or anywhere you may be

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24/7 Realtime Support

A dedicated team of expert support Representatives at your disposal at anytime

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Live System Monitoring

With our expert system developers always monitoring your system, you can be assured of no down-times.
Our Multiple servers have your covered with redundancy in place.

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Customer satisfaction is our obligation.

If our customer are not smiling and happy, our job is not done.

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Top Queue
Your best bet for a robust

Queue Management System

In today's fast-paced world, managing customer flow and minimizing wait times are critical factors in delivering exceptional service and ensuring customer satisfaction. Our Queue Management System (TopQueue) is an innovative solution designed to streamline the process of managing customer queues, optimizing resource allocation, and enhancing the overall service experience. Whether in retail stores, healthcare facilities, banks, or government offices, a QMS plays a pivotal role in organizing and controlling queues, reducing perceived and actual wait times, and ultimately improving operational efficiency.


At its core, TopQueue utilizes a combination of hardware and software to monitor, analyze, and manage the flow of customers. By employing advanced technologies such as digital kiosks, mobile applications, and real-time data analytics, we enable businesses to offer a more organized and pleasant waiting experience. Customers can receive instant updates on their queue status, be informed about expected wait times, and even join virtual queues from the comfort of their homes.


Moreover, a modern QMS, TopQueue is not just about managing queues; it is about transforming the entire customer journey. With features like intelligent routing, personalized notifications, and feedback collection, businesses can gain valuable insights into customer behavior and preferences, allowing for continuous improvement of services. Capable of seamlessly integrating with other business systems, TopQueue ensures a holistic approach to customer service, making it an indispensable tool for any organization looking to enhance efficiency, productivity, and customer loyalty.

View Plans Below & setup a meeting for more details

Basic Queue

LAN Connected zServer

Web Server

No Kiosk required

No Dashboard

Basic Report

For Small Businesses

Self Service Queue

Standing Kiosk

Web Server

Book queue remotely>

Dashboard

Details Report

Admin Account Management

For Medium Sized Businesses

Virtual / Online Queue

Standing Kiosk

Web Server

Book queue remotely>

QR Code Queue Booking

Dashboard

Details Report

Admin Account Management

For Medium & Large Businesses

A Short Queue System Demo

Gallery

Below are some images of our system in action .

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Liberia's best Queue Management System

No more are boring long lines required. Customer don't have to wait so long anymore. Tap a touch screen and get your queue number.

Designed to work across all Industries

banking
healthcare
retail
public

Here are some reasons why you should choose us.

Improved Customer Service

At our company, we prioritize delivering an exceptional customer experience through every interaction. By leveraging cutting-edge technology and a customer-centric approach, we ensure that each client receives personalized attention and efficient service. Our dedicated team is trained to understand and anticipate your needs, providing tailored solutions that exceed expectations. Continuous feedback loops and proactive support initiatives allow us to refine our processes, ensuring a seamless and satisfying experience. We are committed to making every customer feel valued and appreciated, fostering loyalty and long-lasting relationships.

Customer Satisfaction and Loyalty

Our commitment to increased customer satisfaction and loyalty is at the heart of everything we do. By consistently delivering high-quality products and personalized services, we ensure that each customer feels valued and appreciated. We actively listen to feedback and swiftly address any concerns, demonstrating our dedication to meeting and exceeding expectations. Our loyalty programs and exclusive offers reward repeat customers, fostering a sense of community and trust. Through these efforts, we not only satisfy our customers but also build enduring relationships that stand the test of time.

Load Balancing

TopQueue QMS helps balance the load across different service points, preventing bottlenecks and ensuring a smoother operation.

Enhanced Productivity

We prioritize enhanced productivity through innovative solutions and streamlined processes. By implementing the latest technology and optimizing our workflows, we ensure that our team operates at peak efficiency. Continuous training and development programs empower our employees to excel in their roles, fostering a culture of excellence and accountability. These efforts enable us to deliver high-quality products and services more quickly and effectively, meeting the evolving needs of our clients and staying ahead of the competition. Our commitment to productivity drives our success and ensures we consistently provide exceptional value to our customers.

Compliance and Security

We consider compliance and security are paramount, and adhere to the highest standards and regulatory requirements to ensure that all our operations are conducted with integrity and transparency. Our robust security protocols protect sensitive data, safeguarding our clients' information against breaches and cyber threats. By regularly updating our compliance practices and investing in advanced security technologies, we maintain a secure and trustworthy environment. This unwavering commitment not only protects our business but also fosters confidence and peace of mind among our customers, partners, and stakeholders.

Integration with other systems

At our company, seamless integration with other systems is a key priority. Our solutions are designed to effortlessly connect with existing platforms, enhancing functionality and improving operational efficiency. By ensuring compatibility and ease of integration, we help businesses streamline their processes and achieve a unified workflow. Our team works closely with clients m to customize integrations that meet their unique needs, enabling smoother data transfer and better interoperability. This approach not only reduces complexity but also maximizes the value of your technology investments, driving greater productivity and innovation.

Latest

What Clients Say

Ecobank Logo
Ecobank Liberia Limited
The Pan African Bank
We at Ecobank Liberia Limited are delighted to share our positive experience with the Queue Management Service (QMS) provided by TOPDRAWIT. The QMS has significantly improved the organization and efficiency of our banking hall, enhanced fairness and reducing our Turn Around Time. The platform is not only user-friendly but also adds considerable value to our customers' experience. We can track our branch performance and monitor the daily transactions of every staff at the branch. The QMS has made evaluating our staffs easy and put smiles on the faces of our customers.
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John Williams
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Contact Our Experience Support Representaives Now

Phone

Local: +231 55 512 1314

International: +66-8-1778-5686

24/7 Support

Our Support Representatives
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