In today's fast-paced world, managing customer flow and minimizing wait times are critical factors in delivering exceptional service and ensuring customer satisfaction. Our Queue Management System (TopQueue) is an innovative solution designed to streamline the process of managing customer queues, optimizing resource allocation, and enhancing the overall service experience. Whether in retail stores, healthcare facilities, banks, or government offices, a QMS plays a pivotal role in organizing and controlling queues, reducing perceived and actual wait times, and ultimately improving operational efficiency.
At its core, TopQueue utilizes a combination of hardware and software to monitor, analyze, and manage the flow of customers. By employing advanced technologies such as digital kiosks, mobile applications, and real-time data analytics, we enable businesses to offer a more organized and pleasant waiting experience. Customers can receive instant updates on their queue status, be informed about expected wait times, and even join virtual queues from the comfort of their homes.
Moreover, a modern QMS, TopQueue is not just about managing queues; it is about transforming the entire customer journey. With features like intelligent routing, personalized notifications, and feedback collection, businesses can gain valuable insights into customer behavior and preferences, allowing for continuous improvement of services. Capable of seamlessly integrating with other business systems, TopQueue ensures a holistic approach to customer service, making it an indispensable tool for any organization looking to enhance efficiency, productivity, and customer loyalty.
LAN Connected zServer
Web Server
No Kiosk required
No Dashboard
Basic Report
For Small Businesses
Standing Kiosk
Web Server
Book queue remotely>
Dashboard
Details Report
Admin Account Management
For Medium Sized Businesses
Standing Kiosk
Web Server
Book queue remotely>
QR Code Queue Booking
Dashboard
Details Report
Admin Account Management
For Medium & Large Businesses
Below are some images of our system in action .
No more are boring long lines required. Customer don't have to wait so long anymore. Tap a touch screen and get your queue number.
Designed to work across all Industries
Local: +231 55 512 1314
International: +66-8-1778-5686
Our Support Representatives
are waiting to serve you.